What we keep, and why.
Passengers is the app and the site at passenge.rs, published by VR Holding. This page says what they keep about you, what it is for, who handles it, and how to have it removed. It was last changed on 28 October 2026. For anything it does not answer: hello@passenge.rs.
When you listen
Your phone makes an anonymous id once and keeps it in its own keychain; the site keeps one in your browser. It travels with each request and that is all it does: it makes a like yours, keeps the tellers you hid out of your feed, and shows you the stories you told. No account, no name, no email. We do not follow you across other apps or sites, there are no ads, no advertising identifier, and we sell nothing to anyone. Listening leaves no history.
When you tell a story
- The recording, and the words we make of it: a transcript, an English translation, a title, a few tags and the register of its light.
- Your first name and your city, your age if you give it, and the language you spoke.
- On the site, an email address or a WhatsApp number if you leave one, so we can tell you the day it goes live. In the app, a push token if you accept notifications, for the same reason and nothing else.
- All of it is used only as you agreed when you sent the story: it goes live in the app and on the site with your first name and city, and a few stories become short videos on Instagram, TikTok and YouTube. Your voice is never used for anything else, and never to train a voice.
Who handles it for us
Supabase keeps the database and the recordings, in Ireland. Vercel serves the site and the API. Deepgram turns a recording into words. Anthropic's Claude reads the words first and holds back what should not go out. ElevenLabs makes a voice for a story whose teller asked not to be heard. Fly.io renders the videos. Expo delivers push notifications and the app's updates. Each of them gets what its job needs and nothing more; none of them may use it for its own ends.
How long
A story stays as long as it is live, and after that in your « Yours » list. Withdraw it from its page: it leaves the feed and the site at once and is never published again. Write to hello@passenge.rs and we erase the recording and its words within thirty days, and take a video already out down from our accounts. Reports and the tellers you hid are kept as long as they are needed to keep the feed clean.
Your rights
Under the GDPR and similar laws you can ask what we hold about you, have it corrected or erased, or object to its use. Write to hello@passenge.rs; we answer within a month. You can also complain to your data protection authority, in France the CNIL.
Children
You must be eighteen to tell a story, and no story may name someone under eighteen. We do not knowingly keep anything about a child; if we have, write to us and it goes.