Help
Need a hand?
Write to hello@passenge.rs. We answer within two working days, and within the day for anything about a story that should not be live.
In the app
- Take a story back: « Yours », open it, the « … » menu, « Withdraw this story ». It leaves the feed at once.
- Report a story: the « … » menu on it, « Report this story », then why. Three reports hide it until an editor has listened.
- Never hear someone again: the « … » menu, « Hide this teller ».
- Be told the day yours goes live: accept notifications when the app asks, right after your first story. You can turn them off in your phone's settings anytime.
- Night or paper: the sun and moon glyph at the top of the feed.
Something is wrong
A story that will not play, a recording that did not go, a link that opens nothing: write to the same address with your phone and what you did, and we look the same day.